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See Autotrip in Action

Book a call with one of our experts and learn how Autotrip can help you automate your mileage claim process.

Frequenty Asked Questions

1. What happens after submitting this form?

We’ll redirect you to a page where you can book a call with one of our experts. You can also ask us any questions via email or live chat before booking a call.

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Do you offer a free trial?

Yes, we do. The trial is free and lasts for 14 days. It will start when you receive your GPS mileage tracker. If for some reason you are dissatisfied with Autotrip, you can cancel anytime by emailing us and returning the tracker.

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3. Are there any hidden fees?

No, we don’t charge any hidden fees. The subscription that you choose to purchase will give you access to a GPS device, our software and all the features that we have to offer. We will also contact you before renewing your subscription so we won’t charge you any additional fees without your consent.

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4. How long does it take to receive my device?

On average, our customers receive their GPS devices 2 working days after confirming their subscription. You will also be able to start using Autotrip right after you receive your device, which automatically starts working once you plug it into your car’s OBDII port. Also, no need to worry about the waiting time - we start the subscription period starts only after you receive your device.

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5. What should I do if my device stops working?

Our GPS device has a lifetime warranty and we guarantee that you will always have access to an operational device, as long as you have an active Autotrip subscription. In the eventuality of a device defect, you will be able to send it back to us, and we will send a replacement right away at no cost.

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6. How does the device work?

The GPS device connects to the OBDII (OnBoard Diagnostics) port, which exists in any car, usually under the steering wheel, and it turns on/off automatically when the car engine is started/ stopped. As well, before sending you our GPS device, we check whether or not we also need to send you an extension cable, just in case your OBD port is too small for our device.

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